Privacy Policy

Last Updated: February 7, 2026

YourMortgageBroker.com (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, substantially similar provincial privacy legislation.

By accessing our website or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to personal information collected by YourMortgageBroker.com in connection with our mortgage brokerage services provided to individuals and businesses across Canada, including through:

Our website
Online forms and applications
Email, phone, and digital communications
Client portals and document uploads

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Name and contact details (email, phone number, mailing address)
Employment and income information
Financial information relevant to mortgage qualification
Property and transaction details
Credit-related information (with your consent)
Identification and verification information, where required
Communications and correspondence with us

We may also collect limited technical information automatically when you visit our website, such as:

IP address
Browser and device type
Pages viewed and usage data
Cookies and similar technologies

3. How We Use Personal Information

We collect and use personal information for purposes that include:

Assessing mortgage eligibility and structuring financing solutions
Submitting applications to lenders and financial institutions
Communicating with you regarding inquiries, applications, or services
Providing customer support and ongoing service
Meeting legal, regulatory, licensing, and compliance obligations
Improving our website, services, and client experience
Sending informational or marketing communications, where permitted by law

We limit collection to information that is reasonably necessary for these purposes.

4. Consent

By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.

You may withdraw your consent at any time, subject to legal, regulatory, or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.

5. Disclosure of Personal Information

We may disclose your personal information only as necessary, including to:

Mortgage lenders, banks, credit unions, and alternative lenders across Canada
Credit reporting agencies (with your authorization)
Service providers that support our operations, including CRM systems, document management platforms, analytics providers, and communication tools
Regulatory authorities, industry regulators, or government bodies where required by law

We do not sell or rent personal information to third parties.

All third-party service providers are required to protect your information and use it solely for authorized purposes.

6. Safeguards and Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

Safeguards may include:

Secure servers and encrypted data transmission
Restricted access to personal information
Confidentiality obligations for staff and contractors
Secure document storage and handling procedures

While we take appropriate measures, no system or method of transmission is entirely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, regulatory requirements, or industry standards.

When information is no longer required, it is securely destroyed or anonymized.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

Requests must be submitted in writing and may require identity verification.

9. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.

You may adjust your browser settings to manage or disable cookies; however, doing so may affect certain website features.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Your Mortgage Broker
Website: https://yourmortgagebroker.com
Email: info@yourmortgagebroker.com
Phone: (416) 230-9108